Privacy Policy

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Universal Plumbing Co., may collect from you, and how it is used. By using our website, www.universalplumbers.com, you are accepting the practices described in this policy.

Information Collection

We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.

Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.

We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

  • Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
  • Protect and defend the rights or property of our Website and related properties
  • Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties

Please keep in mind that whenever you voluntarily disclose personal information online - for example through e-mail, discussion boards, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Links

This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Consent

By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (818) 462-8289 or via mail Attn: Privacy Officer, 3315 Glendale Boulevard, Suite 10, Los Angeles, CA 90039.

370 5 StarReviews

Customer Reviews

See what the community thinks about us!
  • My garbage disposal has been broken for over a year but recently I've noticed fruit flies coming out of there. I called Universal on a Saturday and was able to make an appointment. Sergio came less than an hour later and fixed the problem in 15 minutes. The disposal was jammed. Very fast and friendly service! Cara

  • I called Universal Plumbing Company for an issue at one of my properties. They showed up on time, were very professional, and delivered services at great prices. Their customer service was A+ and I will use them again with confidence. Thank you! Narbeh

  • Terrific plumbers! I've used them twice and both times they were on time, friendly, and efficient! I will definitely call these guys next time I need a plumber. A. H.

  • Our toilet and bath tub were clogged. The kind of clogged were no amount of plunging or draino makes any difference. Sergio and Andy of Universal Plumbing had it fixed in 15 minutes. Hurrah! D.M.

  • I was amazed at how quickly the problem was identified and repaired compared to some of these other guys. I would highly recommend Universal Plumbing if you need reliable, efficient service. Haig

  • I recommend Universal Plumbing to anyone with any type of situation! Great company with a great staff! Yolie

  • If you are looking for plumbing services in the Los Angeles area -- look no further. These guys were excellent! They were efficient, friendly and knowledgeable. We will definitely be using them for any future issues. Oracio

  • They are super skilled and fantastic to work with! I would HIGHLY recommend them!! Thanks so much Universal Plumbing for sending out your dream team!! Renie

  • Andy was great! He arrived on time and was very knowledgeable on how to fix my problem (clogged bathtub and toilet). Not only did he do a good job but he was clean and quick and so polite. Thank you universal plumbing I will make sure to refer you guys to my friends and family ! Ashley

Reasons Why We're
The Leading Plumbing Choice

  • Upfront & Flat Rate Pricing

  • Over 30 Years of Experience

  • 24/7 Availability 7 Days a Week

  • Emergency Services Available

  • Over 30,000 Jobs Handled

  • Financing Options Available

  • High-Rated Yelp Reviews

  • Highly Skilled Trained Technicians

  • Eco-Friendly and Up-to-Date Technology

  • Licensed, Bonded, and Insured

About Us

Request a Service

  • Please enter your name.
  • This isn't a valid email address.
    Please enter your email.
  • This isn't a valid phone number.
    Please enter your phone number.
    You entered an invalid number.
  • Please make a selection.
  • Please enter a message.